CatalystBoxCatalystBox Marketplace
Frequently asked questions

Straight answers about how the marketplace works.

How institutions and providers use CatalystBox, how matches are ranked, how the integrity firewall holds, and what we do and don’t do with data.

The basics

What is the CatalystBox Marketplace?

It is a multi-sided marketplace that connects the self-declared improvement needs of India’s schools and colleges to vetted intervention providers — and independently verifies whether those interventions worked. CatalystBox is the trusted matching-and-verification layer in the middle. It does not deliver interventions itself, hold, route, or control money, or sell anyone’s identity.

Who is it for?

Four groups. Schools and colleges that want to improve against a specific need. Intervention providers — teacher-development organisations, counselling and wellbeing programmes, career and future-readiness modules, parent-engagement programmes, and selected EdTech. CSR funders who need targeting and proof of impact. And boards and government bodies that need standardised evidence of where capital should go and whether it worked.

Is CatalystBox a school/college-rating or admissions site?

No. It is not a listing site, an EdTech app, a consultancy, or a discovery directory that ranks schools and colleges for parents. It drives internal improvement against a declared need, routes that need to vetted providers, and verifies the outcome.

How the marketplace works

How does the marketplace actually work?

In one line: Declare → Match → Verify.

Declare — the institution self-declares its improvement priorities through a structured intake. Match — the marketplace surfaces a shortlist of vetted providers ranked by fit and verified impact, and the institution engages one on its own terms. Verify — a structured follow-up measures whether the intervention worked, which feeds back into smarter future matches.

Do institutions have to pay to use it?

Basic matching stays accessible so that participation is never gated by spend. Institutions and boards can optionally subscribe to premium analytics — deeper dashboards, longitudinal tracking, and peer benchmarking. The core transaction revenue comes from a placement or success fee paid by the provider when an engagement originates through a match, not from the institution being matched.

How are providers vetted?

Supply is curated, not crowdsourced. Providers pass a vetting framework before they can be matched, and once live they are ranked by verified past impact. At launch the network is a small, hand-vetted set of high-quality providers so the first matches are credible — depth before breadth.

How are matches ranked?

By fit to the declared need and by verified past impact — never by how much a provider has paid. The institution always chooses; CatalystBox never compels a selection.

What does “verification” mean here?

After an intervention runs, a structured follow-up measures the change. By default it draws on delivery confirmation, institution-confirmed results, and repeat-engagement signal. Where the institution also runs the separate CGEB or CHEB diagnostic, the before-and-after can be independently quantified. This is the proof the ecosystem otherwise lacks — and funders and providers will pay for it.

Payments & money

How and when does a provider get paid?

The institution funds the engagement into a ring-fenced escrow held by a licensed, RBI-authorised payment partner. The money stays there until the work is delivered and independently verified. On verified completion, the escrow releases payment to the provider — with CatalystBox's fee deducted at that point. Where work is staged, funding and release can follow each milestone as it is accepted and verified.

Who holds the money until the work is done?

A licensed, RBI-authorised payment partner — not CatalystBox. The funds sit in a ring-fenced account, separate from CatalystBox's own money. CatalystBox's only role is to confirm that delivery has been verified and to instruct release; it never has custody or control of the funds.

What happens to the money if a provider doesn't deliver?

Nothing is released. Because the payment is still sitting in escrow, undelivered funds are returned to the institution, and CatalystBox sources a replacement vetted provider at no additional matching fee. The institution doesn't pay twice for the same work, and a provider that fails to deliver earns nothing.

How does CatalystBox charge its fee?

CatalystBox earns a success fee that is borne by the provider and deducted at settlement — charged only on delivery that has been independently verified, and never added to what the institution pays. Basic matching stays free for institutions. A fee can never change a ranking, a match, or a verification outcome.

Trust & integrity

Can a provider pay to rank higher or be matched?

No — this is the single hardest line we hold. A provider cannot pay to rank, to be matched, or to influence a verification result. No payment, by anyone, can change a ranking or a result. Ever. This is the explicit opposite of a pay-to-list directory.

Does CatalystBox take custody of funds?

No — CatalystBox never holds, routes, or controls your money. Payment for an engagement is held in a ring-fenced escrow operated by a licensed, RBI-authorised payment partner, and released to the provider only once delivery has been independently verified. CatalystBox is paid for matching and verification, and its fee is deducted at settlement by that partner — we are never a fund administrator, escrow agent, or payment intermediary.

How is CatalystBox kept honest?

By a five-principle integrity firewall and a structural separation between the two entities — the firewall is architectural and institutional, not just a written policy. Matching logic, verification standards, the diagnostic interface, anonymisation, and the firewall itself are overseen through CatalystBox's internal governance controls.

The diagnostic signal & the marketplace

What are CGEB and CHEB — and do I need them to use the marketplace?

They are diagnostic benchmarks — the CatalystBox Global Education Benchmark (CGEB) for schools and its higher-education analog (CHEB) — produced by a separate platform operated under CatalystBox. You do not need them to use the marketplace. Where an institution chooses to run the diagnostic, its score can be imported through a defined interface to sharpen a match and quantify verification. It is optional enrichment, never a prerequisite. The marketplace works on self-declaration alone, and works better when a diagnostic signal is attached.

How does CatalystBox govern diagnostic and marketplace data?

CatalystBox keeps the optional diagnostic signal logically separated from commercial ranking. A score is connected only with institutional permission, while matching and verification follow documented Marketplace rules.

Data & privacy

What data do you collect?

Primarily institutional account details and the improvement need an institution chooses to declare, plus how the platform is used. Where an institution opts in, a diagnostic score may be imported with consent. Full detail is on our Privacy policy page.

Do you sell our data or our identity?

No. CatalystBox sells matching, verification, and aggregate, anonymised intelligence — never an institution’s identity, and never the individual feedback that underlies a diagnostic score.

Is individual student, teacher, or parent feedback ever exposed?

No. Outputs are aggregate-only. The individual responses that feed a diagnostic score live on the separate diagnostic platform and are never surfaced through the marketplace.

Status & getting involved

What stage is CatalystBox at?

Pre-revenue and deployment-ready. The infrastructure is built, with an existing directory of 28,008 CBSE and CISCE schools and a design that extends to colleges. There are zero confirmed institutions onboarded today. The roadmap seeds vetted supply and a launch cohort of institutions with real declared needs before any monetisation is switched on.

Are the scores and figures I see real?

Not yet. Any benchmark scores or financial figures shown are illustrative models built on stated assumptions — not forecasts and not real marketplace data. The launch cohort exists precisely to replace those assumptions with measured numbers.

How do we join or partner?

Email hello@catalystbox.in — tell us whether you’re an institution, a provider, or a funder, and we’ll take it from there. Public-infrastructure and partnership enquiries use the same address.

Didn’t find your question? Feel free to Contact Us and we’ll answer directly.